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What is VoIP?

VoIP (Voice over Internet Protocol) lets businesses make voice calls using an internet connection, rather than a regular (or analog) phone line.

VoIP lets you experience reduced call costs, removes the need for traditional phone lines and expensive hardware, gives your team greater flexibility to work from anywhere, and simplifies business communications.

Why Do I Need VoIP or Cloud PBX For My Business? 

For small and medium businesses, phone and internet are some of the biggest monthly costs after paying rent. Hosted phone systems or VoIP offer a premium quality service and can significantly reduce call and maintenance costs.

Aside from saving on costs, there are many more advantages to VoIP. The system is easy to setup and configure and lets you connect multiple locations. Advanced features help your business increase productivity while presenting a more professional image.

How Does a Hosted VoIP Phone System Work?

Hosted VoIP allows you to make telephone calls using your internet connection without the overheads of owning and maintaining a phone system in your business.

Client Success Story

For GM Poles, TechPath’s Cloud PBX has simplified phone usage and enhanced business communications. Read our case study to learn more.

Are Cloud PBX and Business VoIP the same?

VoIP is the phone call technology that lets users make and receive phone calls using the internet. VoIP must to be paired with a phone system to make it a complete solution.

Cloud PBX is the full package including VoIP, phone system, handsets, and the support and maintenance to keep the system secure and online.

With an abundance of advanced features, and the ability to scale as needed, Cloud PBX is a cost effective solution that helps businesses increase productivity and collaborate with ease.

VoIP and Cloud PBX

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Experience the true benefits of collaboration

TechPath’s Cloud PBX gives you an all-in-one phone system designed to grow and change with your business.
With so many outstanding features, you’ll be wondering why you didn’t make the move sooner.


  • Reduced call costs
  • Easy to setup and configure
  • Increased productivity and mobility
  • Advanced features
  • Easy self-administration
  • Work from any location
  • Hassle free scalability
  • Access from multiple devices
  • Enhanced business communications

Advanced Functionality:

  • IVR menus
  • Voicemail to email
  • Auto attendant
  • Call queues
  • Ring groups
  • Call recording
  • Hold music
  • Emergency failover
  • Advanced reporting

Do you have staff working from home? Our solutions provide the flexibility to work from multiple locations. All you need is a headset and an application installed on your computer, alternatively a mobile phone can also act as a phone extension.

TechPath’s Cloud PBX Plans

Simplify your communications and turbo-charge your productivity, whether you work from an office, home, or are constantly on the move. Our inclusive plans are designed to give maximum value, whatever phone services your business requires. With the ability to configure call flow systems within a matter of hours, not days, you can start experiencing smoother and more efficient communications sooner.

Pricing starts from $15 per extension per month, plus calls. Setup fee and handsets costs also apply.

No Lock in Contracts

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Your TechPath Cloud PBX Journey

Our experts will be there each step of the way:

  • 1. Initial Analysis

    We meet with your team to discuss business requirements and get an understanding of day to day communications and preferred call flow structure

  • 2. Solution Proposal

    A detailed proposal is provided outlining equipment required, setup costs, and estimated monthly spend

  • 3. Configuration

    Handsets and call flows are setup. We can also source professional voice recordings on your behalf

  • 4. Installation

    Our expert technicians arrive onsite to setup and test your new system and answer any questions for your team

  • 5. Training

    We train staff on day to day use and cover basic configurations so quick and easy changes can be made in-house whenever they are needed

Why TechPath

TechPath is a full-service IT provider, passionate about making businesses more successful and productive with technology. We get to know a business before we make any recommendations. We come onsite to set up your new phone system and train your team. We ensure you get the exact configuration you require for your specific business needs – to enhance call flows and simplify day to day communications.

  • Brisbane Based Support

    Friendly local assistance

  • Over 20 Years In Business

    Trusted experts in the industry

  • Tailored Solutions

    Made to suit your business

  • No Lock In Contracts

    Satisfaction guarantee

With a seamless integration, your team will experience professional easy to use
communications that help them to achieve more from their day.


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Getting Started

Find out how you can instantly start saving with our phone
and internet plans.
Talk to the TechPath experts today.

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TechPath Cloud PBX

When you connect people, amazing things happen.
Download our brochure to find out more.

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“The TechPath Cloud PBX is excellent value for money. It has been a seamless transition and our staff are enjoying their direct lines with messages going to email. The ability to automate out of office messages on a timetable is an efficient and professional way to operate. We are very happy with the product.”

Kerri Ryan, Great Barrier Reef Foundation