Microsoft Teams Phone System (Direct Routing)
Replace Your Traditional Phone System with Teams
Already using Microsoft Teams?
Now you can make and receive business calls directly within the same platform.
With Microsoft Teams Direct Routing, TechPath connects your existing phone numbers to Teams, replacing your traditional PBX or hosted phone system with a secure, cloud-based solution.
Modern calling. No separate phone system. No unnecessary hardware.
Why Businesses Choose Teams as Their Phone System
Work from Anywhere
Make and receive calls from your laptop, desktop, mobile device, or compatible desk phone.
Keep Your Existing Numbers
We port your current business numbers, so your customers experience no disruption.
Reduce Costs
Eliminate legacy hardware, maintenance contracts, and complex infrastructure.
Simple to Deploy
Most businesses can be up and running within days.
Built for Hybrid Teams
Perfect for multi-site businesses, remote workers, and growing organisations.
What is MS Teams Direct Routing?
Microsoft Teams Direct Routing allows your business to connect your existing phone numbers to Microsoft Teams, enabling full calling functionality.
Instead of maintaining a separate PBX system, Teams becomes your central communications platform including voice, video, messaging, and collaboration in one application.
TechPath provides the Cloud PBX infrastructure that connects everything securely and reliably.
What Do You Need to Enable Calling in Teams?
To enable calling in Teams, each user requires the appropriate Microsoft 365 calling licence. TechPath can:
Advise on the most cost-effective licensing
Configure Direct Routing
Manage number porting
Handle deployment and support
How Microsoft Teams Direct Routing Works
1. We Connect Your Phone Numbers to Teams
Your existing business numbers are securely connected to Microsoft Teams using Direct Routing.
2. Teams Becomes Your Phone System
Users can make and receive external calls directly from the Teams app on desktop or mobile.
3. We Manage and Support the Platform
TechPath provides the Cloud PBX infrastructure, manages number porting, and delivers ongoing support.
Is This Right for Your Business?
Microsoft Teams Direct Routing is ideal for:
- Businesses already using Microsoft 365
- Organisations wanting to replace ageing phone systems
- Multi-site or hybrid teams
- Companies looking to reduce telephony costs
- Growing businesses that need flexibility
How Much Does Microsoft Teams Calling Cost?
Pricing starts from $13 per extension per month
(Excludes Microsoft licensing)
Final pricing depends on:
Number of users
Required features
Call usage
Number porting requirements
We provide clear, predictable pricing with no hidden surprises.
What are the next steps?
If you’re already using Microsoft Teams, adding a phone system is the logical next step. Speak with TechPath to modernise your business communications and reduce phone system costs.
Call our experts on 1300 033 300 to find out more or complete the form below and we will be in touch.
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