Join the TechPath team

Careers with TechPath offer more than
an awesome team environment 

Rated 4.8 on Google
4.8/5

Join a truly inspiring team

At TechPath we encourage our customers to expect awesome; and that is what we do each day. Our driven and talented team design and deliver innovative solutions that make a difference in people’s lives. And the best part, we do it in a fun and inspiring environment.

Located on the south side of Brisbane, our office encompasses modern facilities with an onsite gym. We actively encourage our team to get involved by offering a fitness and social calendar incorporating team building activities, charity fitness events, social nights, family fun days and much more.
We think what we do is pretty amazing and encourage like-minded people to join us at TechPath.

Available positions

Due to internal promotions and extensive company growth we are currently seeking the following applicants.
If you feel you could make a positive impact, please submit your covering letter and resume to [email protected]

Brisbane South | Managed Services

TechPath is a leading IT service provider based on the south side of Brisbane. Passionate about delivering excellence in technology solutions, our dedicated team places client needs at the heart of all we do. We value reliability, ownership, communication and teamwork, and provide an engaging work environment with a fun and social team culture.

We are currently seeking a Level 1 remote support engineer to join our rapidly expanding team.

The successful applicant will have a minimum of 2 years’ experience in a similar industry role and enjoy working with clients in a variety of industries. Salary will be based on previous experience with overtime opportunities and performance bonuses available.

 

The Position

  • Providing exceptional customer service at all times
  • Responding to incoming help desk incidents in a timely manner
  • Basic server admin tasks – new user accounts and password resets
  • Basic troubleshooting for end user and desktop support
  • Server maintenance checks
  • Backup monitoring
  • Antivirus monitoring and management
  • Software upgrades (backup software, windows service packs etc)
  • Completion of documentation in job tracking applications
  • Career progression opportunities available


Skills and Proficiency

Required

To be successful in this role you must have experience in some or all of the following technologies:

  • Cert IV in IT or equivalent
  • Desktop support – OS and business applications


Personal Attributes

  • Strong verbal and written communication skills
  • Self-motivated and the ability to work independently with minimal supervision
  • Ability to work effectively in a team
  • Commitment to the delivery of quality service
  • Ability to communicate effectively with clients
  • Prior experience working with a systems integrator or managed services will be viewed favourably

Brisbane South | Managed Services

TechPath is a leading IT service provider based on the south side of Brisbane. Passionate about delivering excellence in technology solutions, our dedicated team places client needs at the heart of all we do. We value reliability, ownership, communication and teamwork, and provide an engaging work environment with a fun and social team culture.

We are currently seeking a Level 2 remote support engineer to join our rapidly expanding team.

The successful applicant will have a minimum of 3 years’ experience in a similar industry role and enjoy working with clients in a variety of industries. Salary will be based on previous experience with overtime opportunities and performance bonuses available.

 

The Position

  • Provide remote technical support and problem resolution
  • Support a diverse range of platforms and technologies
  • Troubleshooting, provisioning, and support of Microsoft Cloud solutions
  • Assist and occasionally manage client projects
  • Take escalations from and mentor Level 1 Engineers
  • Backup and Recovery – Products like Veeam, ShadowProtect, and Datto
  • Career progression opportunities available

 

Skills and Proficiency

Required

To be successful in this role you must have experience in some or all of the following technologies:

  • Experience in Microsoft Cloud Technologies – Office 365 Admin, SharePoint, Exchange Online, OneDrive and Teams
  • Microsoft server technologies
  • VMware and HyperV – setup and administration
  • Exchange and Office 365 – migrations, installation and management
  • Networking experience – LAN, WAN, TCP/IP, DNS, DHCP, WLAN and VLAN
  • Backup and Recovery – Products like Veeam, ShadowProtect, and Datto
Desirable

Qualifications and experience in the following areas:

  • Networking experience – LAN, WAN, TCP/IP, DNS, DHCP, WLAN and VLAN
  • Microsoft Certified Associate, Expert or MCSE
  • Microsoft Azure

 

Personal Attributes

  • Strong verbal and written communication skills
  • Self-motivated and the ability to work independently with minimal supervision
  • Ability to work effectively in a team
  • Commitment to the delivery of quality service
  • Ability to communicate effectively with clients
  • Prior experience working with a systems integrator or managed services will be viewed favourably

Brisbane South | Managed Services

TechPath is a leading IT service provider based on the south side of Brisbane. Passionate about delivering excellence in technology solutions, our dedicated team places client needs at the heart of all we do. We value reliability, ownership, communication and teamwork, and provide an engaging work environment with a fun and social team culture.

We are currently seeking a Level 3 remote support engineer to join our rapidly expanding team.

The successful applicant will have a minimum of 3 years’ experience in a similar industry role and enjoy working with clients in a variety of industries. Salary will be based on previous experience with overtime opportunities and performance bonuses available.


The Position

  • The level 3 role has a primary focus on project delivery as well as the completion of ticket escalations that require a more advanced skillset
  • Our projects are tailored to our client’s needs, but mostly focus on system wide upgrades utilising Microsoft Cloud solutions
  • As a senior you will be a role model within the business and provide assistance and mentoring to Level 1 and Level 2 teammates
  • The excellent customer experience you provide to clients should be your primary focus


Skills and Proficiency

Required

To be successful in this role you must have experience in some or all of the following technologies:

  • Microsoft Cloud Technologies – Azure, SharePoint, Exchange Online, OneDrive and Teams
  • Microsoft server technologies
  • VMware and HyperV – setup and administration
  • Exchange and Office 365 – migrations, installation and management
  • Networking experience – LAN, WAN, TCP/IP, DNS, DHCP, WLAN and VLAN
  • Backup and Recovery – Products like Veeam, ShadowProtect, and Datto
Desirable

Qualifications and experience in the following areas:

  • SQL
  • SAN installation and management
  • Microsoft Certified Associate, Expert or MCSE


Personal Attributes

  • Strong verbal and written communication skills
  • Self-motivated and the ability to work independently with minimal supervision
  • Ability to work effectively in a team
  • Commitment to the delivery of quality service
  • Ability to communicate effectively with clients
  • Prior experience working with a systems integrator or managed services will be viewed favourably

2021 Best Places To Work

Recognised as an employee of choice in 2021, TechPath is dedicated to providing a fun and inclusive environment. All team members are part of the innovation journey, from product development to deployment at customer sites. Our social events let’s us celebrate our successes, with many other benefits and perks that make us a great place to work! 

TechPath team values

TechPath Values

Employee benefits

At TechPath, each and every individual contributes to the success of the organisation. We offer competitive salaries along with bonus opportunities for those who consistently deliver outstanding performance. We encourage team members to challenge themselves, and to proactively seek new technologies and better ways to achieve outcomes.

Other perks include:

  • Career Development
  • Recognition and Rewards
  • Celebrations
  • Fitness Events
  • Family Friendly
  • Health and Wellbeing
  • Product Discounts
  • Refer a Friend Bonus
  • Work From Home Opportunities

Can’t find the right position above?

We are always looking for motivated people to join our expanding team, with technical positions ranging from Level 1 to Senior Engineers. Send us your resume today, and follow us on Facebook and Instagram to stay up to date with all of our social and fitness events.

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