Your Managed IT Services Journey
TechPath managed services lets you concentrate on business – while we take care of your IT. We manage your hardware, software, backups, printers, network security, phone systems and all other vital technology.
With access to a team of IT specialists all focused on making your environment operate as smoothly as possible, you can experience seamless IT all for a fixed cost.
Read on for what to expect when engaging TechPath.
What Do Managed Service Providers Do?
Managed service providers take the pressure off businesses by managing their day-to-day IT needs. Support, ongoing monitoring and maintenance work is usually completed remotely, with scheduled onsite visits utilised for relationship building, answering staff questions, and IT improvement discussions.
Your Managed Services Journey With TechPath
TechPath gives you a trusted business partner in IT that will be there every step of the way:
1. Discovery & Technology Review
We get to know your business and your IT pain points.
Meeting/s with key stakeholders and personnel to gain an in-depth understanding of:
- Daily operations and processes
- Business goals and direction
- Technology challenges
Onsite and offsite review:
We formulate a plan that is right for your business.
Using the discovery findings, we propose best strategies in line with business directions and objectives:
- IT audit report outlining risks and recommendations
- Solution strategy with detailed scope of works
- Timelines and logistics outlined
We seamlessly take over IT monitoring and maintenance.
- Implement agreed solution
- Fixed fee
- Time-frames met
- Detailed documentation created
- IT now meets best practices
4. Experience the Benefits
Enjoy your business supportive technology environment with Managed IT.
- Efficient IT systems
- Help desk with guaranteed response times
- Reporting with full transparency
- Account management
“We have been working with TechPath for five years over two sites in which time we have received professional and reliable service and support. Their managed services have allowed us to concentrate on our core business rather than being distracted by IT issues. We can highly recommend TechPath Managed IT .”
Angela Kull, Stockyard Beef