Managed Services –
What Is It and What’s Included?
TechPath Managed Services gives you access to a team of IT professionals, all committed to ensuring the seamless operation of your technology environment. With predictable monthly costs, we manage your hardware, software, phone systems, printers, backups, network security, and other essential technologies. You can focus on business, knowing your IT needs are well taken care of.
A team of experts dedicated to your technology
How Can Managed Services Help?
There are a wide range of benefits that come with enlisting the services of a managed service provider. Not only do issues get resolved quickly, you have access to the latest technology and innovative solutions that can maximise up-time and increase profitability.
Improved Efficiency & Productivity
Enhanced IT Security & Compliance
Proactive Approach To Monitoring & Maintenance
Predictable Monthly IT Costs
Greater In-house IT Capabilities
Access To Newer Technologies & Innovative Solutions
Free your team from day-to-day IT tasks
Remove The Need For Internal IT Resources
If you are experiencing system reliability issues, or need to free up your team from taking care of day-to-day IT tasks, it could be time to consider whether managed services could benefit your business.
What our clients have to say about 'The TechPath Experience'
Get on with business knowing your IT is in safe hands
Priority Support
Network Security
Backups & Disaster Recovery
User & Device Management
Monitoring & Maintenance
Reporting
What Our Clients Say
How Much Does It Cost?
We know that no two businesses are the same, so we offer flexible plans designed to support our customers’ needs.
With plans starting from as little as $80 per user, per month, you can boost reliability and efficiency in your business.
Our service level agreement means there will be no unexpected IT bills – and you can scale up or down as your business needs change.
Costs Tailored To Your Needs
Only pay for what you need
Cheaper Than Managing In-house
Utilise our experts instead of training your staff
Guaranteed To Save Time
Increased productivity without the IT distractions
No Lock In Contracts
Our satisfaction guarantee
100% satisfaction guarantee with no lock in contracts
Client Success Story
What is the Difference Between Managed IT and Outsourcing?
Managed Services
Managed IT Services refers to the hiring of a team of dedicated IT professionals who will run your IT department on your behalf. Providing ongoing support and maintenance, for a fixed monthly fee, its aim is to take the pressure off businesses by managing their day-to-day IT needs, ensuring systems are always operating at peak efficiency.
Example Scenario
A warehousing and distribution company with 120 staff are struggling to manage day-day IT tasks and run the business at the same time. Implementing managed IT services would free up key personnel from IT hassles, keep downtime to a minimum, and provide ongoing maintenance and support.
Outsourcing
Outsourcing gives businesses access to specialist IT advice, planning and implementation, often used for ad hoc IT tasks or short to medium term projects. With outsourcing, there is generally no ongoing support once the project is complete.
Example Scenario
An accounting firm needs assistance moving to the cloud. They have internal IT team but lack the capacity and knowledge. Outsourcing would provide the extra resources and expertise to scope, project manage and deliver on budget within the set time-frames.
Stay competitive in an ever-evolving technology landscape
TechPath’s Managed Service Journey
TechPath gives you a trusted business partner in IT, that will be there every step of the way:
Discovery
We get to know your business and your IT pain points
01
Strategy
We formulate a plan that is right for your business
02
Implementation
We seamlessly take over IT monitoring and maintenance
03
Benefits
You can concentrate on business while we take care of your IT
04
Why TechPath?
TechPath provides high quality IT solutions that make businesses be more successful. We are passionate about understanding the needs and business goals of our customers so we can truly align with them, to help them achieve more.
When you enlist help with your vital technology resources, you need to know you are in safe hands. TechPath encourages customers to expect the very highest levels of service. We insist on our people working as hard for your business as they do for our own.
Over 20 Years In Business
Trusted experts in the industry
99.9% Uptime Guarantee
Maximum up-time for minimum fuss
Satisfaction Guarantee
Customer experience program
Client Success Story
For not-for-profit organisation Jubilee Community Care reliable IT systems and on call support are vital in their endeavour to deliver a valued and trusted aged care service. Read our case study to learn more.
What our clients
think of us
What are the next steps?
Remove the IT distractions from your day, let TechPath design a Managed Services solution that is right for your business.
Contact us to schedule a free consultation.
Talk to Brisbane's IT Experts Today
We specialise in IT services for businesses with 15 to 100 users.
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