The role of your technology partner is one of the most critical relationships your business has… but with cloud making it possible for almost anyone to set up shop as an IT provider, how do you know whether that relationship is made to last, or whether you could do better? We’ve compiled 10 questions you should ask about your IT provider, to help you make a great match.
From new businesses to the best-known brands, everyone depends on daily activities that make sure products and services are delivered, income is processed, and staff are paid. The ERP system that best suits the organisation in its early days is unlikely to still fit after the next major growth milestone, and whether you’re starting out or have years of success behind you, ERP choices can be make or break.
The Australian Cyber Security Centre stated recently that ‘small businesses can be big targets for cyber-criminals’, citing a study showing 62% of small businesses had been a victim of a cyber security incident. While small and medium businesses may be less obvious targets than, say, ASIO or the big four banks, they are also a softer target. After all, there is a far lower chance of getting caught if they steal a low amount from many small businesses.
In a year as challenging as 2020, it would be easy to cling to the familiar. Most of us are comfortable with using the best-known Microsoft 365 apps, such as Word, Excel and PowerPoint, and lockdowns prompted us to embrace collaboration apps like Teams. Yet new features are added frequently, and it is worth stepping out of your comfort zone to explore some of these often-overlooked additions.
It goes without saying that IT managers must be across a broad range of technology skills, able to quickly step between discussions about devices, and making decisions about cloud. The most productive IT managers, though, have other soft, or non-technical, abilities that are equally important. Here’s our top 10.
Where would we have been in 2020 without the internet? It would be hard to think of a more essential business tool. From Teams meetings to online school, not to mention the many cloud apps that make it possible to work remotely, the internet is at the centre of our 2020 survival kit. Still, it doesn’t come without risks. The more we venture out into the online world, the more we invite that world into our makeshift workplaces. Here are some of the common pitfalls to look out for – and suggestions about how to sidestep them.
In the tech industry, we like to think we cope well with change. No matter how adept we are at learning emerging technologies and embracing new concepts, though, 2020 has still presented a steep learning curve for everyone. Now, as we have more time to take stock, we’ve been visiting what we have learned about the sudden change to our working environment. I’d like to share eight strategies that have worked well for us – hopefully, it will help others through the challenging months ahead.
Leading a business isn’t for the faint hearted. Even before 2020’s unique challenges emerged, getting a business off the ground, and then keeping it there, took a combination of planning, insight, and timing, as well as the blood, sweat and tears of those taking the plunge.
Like us, your business probably already puts ongoing effort into improving efficiency. Over the last couple of years, we had already used up-and-coming technologies to shave operating costs and increase return on our efforts. In business, though, it is never wise to rest on our laurels. When we had a chance to work with Microsoft’s Power BI app, included with our Microsoft 365 licence, we were keen to see if it could help us to do better. Spoiler alert: it did.
The official rebranding of Microsoft’s productivity suite to Microsoft 365 may be a little confusing, but the actual subscription packages have remained the same. Here is what you need to know…