Who We Work With
We work with businesses from a multitude of industries and use technology to improve their daily processes. For small to medium businesses, TechPath provides a fully outsourced IT department ensuring a reliable network and seamless day to day business operations. For medium to large businesses, TechPath is a strategic partner, aligning technology with future vision.
Are you an internal IT team that needs support?
We offer additional support for internal IT departments and can help with IT strategy, project management, support overflow, specialised technical skills, leave coverage, and other areas of technical assistance when it is needed.
What You Can Expect When Working With TechPath
Our team of experts are dedicated to giving you a seamless IT experience, with a service commitment you can trust.
Problems We Can Help With
Our expert team are available to provide immediate assistance with issues such as:
- Slow internet
- Poor performance
- New hardware needed
- PC issues
- Server issues
- Cloud issues
- Email issues
- New user setup
- Security breach
- Network issues
- PBX changes
- Finance software upgrade (MYOB/Reckon)
- Backup review
- Website down
- Printers not working
- WiFi issues
- Software updates
- Email signature changes
- OneDrive not syncing
Sometimes, getting the most from your technology requires a little assistance. Whether you need a little help or a lot, for a one-off project or for ongoing support, TechPath has the skilled resources you need.
Our team of IT services specialists can help you to improve productivity and reduce risk. Our services include project management, IT audits and site relocation. We have the expertise to make projects and transitions happen smoothly, with minimum disruption.
As your business grows and changes, you may find that you need ongoing support to make sure your technology grows with you. TechPath offers helpdesk and on-site support, so that your critical business systems never miss a beat. We even offer outsourced Chief Technology Officer (CTO) specialists who can manage the day-to-day IT needs of your business.
Of course, business life can be unpredictable. When unexpected situations arise, TechPath customers know they can count on us for emergency assistance to keep their business on track. We offer comprehensive support, so help is always just a phone call away.
Whether you need a new server, help with software compliance, or a major technology project, you can turn to TechPath for all your IT needs. We partner with the world’s leading brands to offer efficient delivery and configuration of systems, including desktop computers, servers, laptops, tablets and other mobile devices. Our team’s extensive knowledge is backed by certifications, making sure you receive the latest technology available. We can help you find the right combination to power your business.
Data is an essential asset for any business, so storing it securely and accessing it readily is a high priority. Our accredited storage experts have the expertise to find ways to store fast-increasing data volumes safely, without over-stretching your budget. Our range of storage solutions are carefully chosen to ensure your data is readily available when you need it, no matter what challenges your business encounters. From off-site replication to cost-effective consolidation, TechPath has you covered.
Electrical faults are among the most common causes of reduced equipment life, but they can be easily avoided. TechPath’s uninterruptible power supply (UPS) solutions protect your valuable equipment from storms, surges and other factors. This is an affordable way to extend the life of your technology investment.
We offer a wide range of high quality networking devices, including switches, routers and wireless devices. Our experienced specialists hold certifications with major and boutique brands to offer you custom-designed networks that keep your business operating at peak efficiency.
Software licensing can be among the biggest technology expenses for your business. Because licences can be confusing, most organisations are paying more than they should. Fortunately, there are now some simpler, more scalable and more cost-effective options. With the right know-how, software expenses can be carefully managed and minimised, while ensuring you are fully compliant.
We are an accredited partner of many of the world’s leading software vendors, each chosen for their ability to enhance business technology outcomes.
Whether you’re a small, agile business or managing multiple, large locations, wireless can enable exciting ways to use technology. In environments where physical cabling is not an option, or would be problematic and costly, TechPath’s wireless solutions can be quickly deployed to keep your organisation connected.
TechPath wireless solutions can be designed for both indoor and outdoor settings, and offer essential security measures. Our wireless technology enables you to distinguish between office users and guest users accessing your environment via a hotspot. Priority of service is also established, so that services such as VoIP are not interrupted. This ensures call quality is maintained. You can retain bandwidth control, and have simple management and reporting functionality at your fingertips. Our wireless specialists are experts at ensuring you have no wireless ‘dead spots’, so that your users can work efficiently at all times. We even offer point-to-point options with coverage up to 50km, for customers who need to stretch their accessibility to the maximum.
Looking For Long Term IT Support?
TechPath Managed IT gives you access to a team of IT specialists, all focused on making your environment operate as smoothly as possible. The efficiency of your network is maximised, and you get ongoing, round the clock support, with proactive monitoring to identify potential issues early. With predictable monthly costs, we manage all of your vital technology, so you can get on with business, knowing your IT is in safe hands.
- Improved efficiency and productivity
- Enhanced IT security and compliance
- Proactive monitoring and maintenance
- Predicable monthly costs
- Greater inhouse capabilities
- Access to new and innovative solutions
- Freedom from day-to-day IT distractions
“Competing in today’s business climate demands intense focus and extremely reliable supporting technology. Our customers rely on us for professional IT management with manageable costs, so they can retain focus on their key business strengths”
By demonstrating our core capabilities, expertise and skills, TechPath has attained ‘Gold’ Certifications in Cloud Productivity, Collaboration and Content, Datacenter, Small and Midmarket Cloud Solutions. We have proudly partnered with Microsoft since 2008, and have been helping customers achieve more through their extensive suite of products and services.