How Much Do Managed IT Services Cost?

Understanding what goes into pricing managed services.

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How Much Do Managed IT Services Cost?

There are many factors that go into determining the price of a managed services solution that is right for your business.

Costs can vary based on the complexity of the IT environment, number of users and devices, and the level of support required, but generally speaking, a managed service agreement ranges between $99 -$199 per user, per month.

Here are some of the factors that help determine the price:

01. Managed Services Often Fall Under Three Broad Categories:

Partially Managed Services

For businesses that already have an internal IT team in place, managed services providers can be available to fill any gaps. It might be assistance with more complex situations that are beyond their skill level, routine tasks such as security or backups, or extra support during leave or heavy workload periods. Partially managed IT services lets you choose which tasks you need help with and when.

Fully Managed Services

For many small to mid-sized businesses, it can be more efficient and economical to utlise a managed service provider for all IT tasks. Providing the insight and expertise necessary to keep your business technology running smoothly 24/7, a reputable MSP can deliver services that an in-house IT team may struggle to match. Pricing is usually charged per user, but in some cases, billing per device may be more suitable.

Managed Infrastructure

Managed infrastructure covers the ongoing support and maintenance of network hardware such as routers, firewalls, servers and wireless equipment. Suited to businesses on a tighter budget, or who have an internal team who can handle other day-to-day IT requests, managed infrastructure can be there to support routine device tasks and free up your staff resources. Ad-hock help desk support for other tasks is also available when it is needed.

02. What Goes Into Pricing
Managed Services?

Your IT environment includes all technological devices and the ways that they interact with one another. The more devices and applications that need to be maintained, the higher the workload the MSP will expect. Your systems and requirements may include:

These are just some of the devices and circumstances. The complexity of the environment can increase rapidly with intricate applications or a business going through significant change.

03. What Response Times Are Required?

If you are a business that cannot afford to be offline for even a minute, you may need a higher level service agreement, with 24/7 coverage. An appropriate IT solution and environment will need to be in place to support the demands, so expert advice is vital.

03. Knowing What You Are Covered For

A reputable IT services company should be very clear about what will be covered by the fees you pay. Your SLA should outline everything you need to know such as inclusions, excluded items, response times and guaranteed outcomes, so you can verify what is covered before you enter into any agreement.

Managed IT

MIT is based on the complexity of your IT environment. Read on for example scenarios.

$99 – $199

per user per month

Managed Infastructure

For servers, storage, firewalls, backup, wireless, switches.

Prices range from $10 per device for a switch and up to $299 per device for a major server.

$10 – $299

per device per month

How TechPath Managed Services Are Priced

Example Scenarios:

What are the next steps?

Technology can be confusing and frustrating when things start to go wrong. The idea behind Managed IT services is to remove the IT distractions from your day, so you can get on with business.

If you would like to know what managed IT services will cost for your business, please contact TechPath to schedule a free consultation.

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