MS Teams Direct Call Routing

Turn Microsoft Teams into Your Phone System

Rated 4.8 on Google

Integrate Your Phone System with Teams

Microsoft Teams is a collaboration tool that lets your team chat, call, meet and collaborate – all in one place, no matter what location they are working from.

TechPath has developed an innovative solution that allows businesses to integrate their phone services with Office 365 and Microsoft Teams Direct Routing. Using TechPath’s Cloud PBX platform, you can connect your existing phone numbers and gain access to all the features of a traditional phone system, in the cloud.

What is MS Teams Direct Routing?

Direct Routing allows businesses to connect voice trunks directly to Office 365 so people within an organisation can make and receive calls.

What Do I Need To Do To Setup Calling in Teams?

Your organisation will need a Microsoft 365 subscription for each user with either an E5 Licence or an add-on Phone System User licence along with TechPath’s Cloud PBX service.

How It Works

When you integrate MS Teams with your phone system you can make and receive all internal and external voice and video calls, while enjoying the benefits of the platform – access files and updates wherever you are, share content, reduce emails, collaborate on documents, and stay better connected. All of this is within the one application – Microsoft Teams.


Streamlined communications that reduce costs and give you:

What Options are Available?

You can setup basic functionality by connecting Teams directly to an external phone line, however when paired with TechPath’s Cloud PBX, users gain advanced features such as call holding, transfers, IVR (interactive voice response), call recording, ring groups, and in-depth call reporting.

How Much Does it Cost?

Pricing starts from $13 per extension per month* when integrated with your TechPath cloud hosted phone system.

*Does not include Microsoft licensing 

What are the next steps?

Direct Routing for MS Teams gives you streamlined communications, reduced costs, and lets you collaborate with ease.

Call the TechPath experts on 1300 033 300 to find out more, or complete the form below and we will be in touch.

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