Back
Published on:
3 February 2026
Author:
TechPath
With more than 15 years’ experience as partners and carers of people with disabilities, the team at Orange Plan Management understands the frustrations and barriers faced by participants and their support networks. As the organisation expanded, in-house IT management was no longer sustainable.
“We were looking for a complete IT provider to help us manage our technology needs,” explained Rehan, General Manager. What once worked for a small team could not meet the demands of a growing organisation handling sensitive information in a highly regulated environment.
Leadership recognised an opportunity to build a stronger, more resilient IT foundation to support future growth and began the search for a trusted partner to enhance security, streamline operations, and provide reliable, ongoing support.
TechPath was engaged to strengthen security, compliance, and efficiency across Orange Plan’s IT environment. Using the TechAlign audit process, TechPath conducted a thorough review and presented clear recommendations aligned to business goals and operational requirements.
A key focus was modernising and securing the organisation’s Microsoft 365 environment. Enhancements to SharePoint and Outlook improved user experience and reduced administrative friction, while Managed IT Services ensured every staff member received timely, expert support.
TechPath deployed strong cyber security measures including Multi-Factor Authentication (MFA), Conditional Access policies, and strengthened security baselines for email and devices. Orange Plan outlined their goals around security and flexibility, and TechPath provided guidance on potential impacts. This collaborative approach ensured the right balance between protection and
usability.
Today, Orange Plan has a more secure, reliable, and scalable technology foundation. With Managed IT Services in place, downtime has been reduced, and staff can now raise support tickets directly, freeing internal teams from hands-on IT responsibilities.
Enhanced security provides peace of mind in day-to-day operations. Since the initial onboarding, Orange Plan has continued to evolve its security posture, phasing out older devices and closely monitoring device compliance to safeguard participant data. The partnership has also expanded, with TechPath now overseeing user setup, hardware provisioning, and additional IT functions as the organisation continues to grow.
Rehan concluded, “We are now supported by a proactive partner who understands
our needs and is committed to our long-term success.”
