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Published on:

7 June 2021

Author:

Rachael Adams

Teams Calling – Top 7 Reasons Why You Might Use It

What is Microsoft Calling in Teams?

Direct Routing for MS Teams is a collaboration tool that lets your team chat, call, meet and collaborate, all in one place, no matter where you are working from.

When you integrate Microsoft Teams with your phone system you can make and receive all voice and video calls, internally and externally, as well as enjoying the benefit of the Teams application – accessing files, sharing content, reducing emails, collaborating on documents, and staying better connected.

Great for mobiles workers or those working from home, Teams Calling gives you the ability to answer phone calls on the go, with no call barging and simple to use features.

Here are some of the top reasons ‘Calling in Teams’ may benefit your business:

  • Seamless integration with Office 365
  • Work from anywhere on any device
  • Easily deployed within hours
  • No additional hardware required
  • Cloud based and secure
  • Exceptional call quality
  • Reduced call costs

What Do I Need To Do To Setup Calling in Teams?

Your organisation will need a Microsoft 365 subscription for each user with either an E5 Licence or an add-on Phone System User licence along with TechPath’s Cloud PBX service.

Are There any Cons?

Teams Callings is not for everyone. It is still fairly new to the market and does not have the advanced features you would get from a traditional phone system or Cloud PBX so is not suitable for all business types.

Want to find our more? Contact the TechPath experts to learn how you can streamline your business communications.