fbpx

Published on:

5 July 2018 1:07 pm

Author:

Rachael Adams

Cyber-Security: Is it Time to Call for Backup?

In an ideal world, no hacker would ever breach your defences, and you’d happily go about your business without having to think about recovering from cyber-security events. The real world isn’t like that. 62% of businesses are attacked at least weekly, with one in ten being hit every hour or continuously1. In the game of cat-and-mouse between hackers and the organisations they target, there are no guarantees.

Read More

Published on:

7 June 2018 12:51 pm

Author:

Rachael Adams

End of ISDN – Is Your Business Ready

ISDN will soon be in the past, and many Australian businesses will be affected by the changes.

Read More

Published on:

29 May 2018 10:00 am

Author:

Rachael Adams

Data Protection: The New GDPR Law Affecting Australian Businesses

Hot on the heels of Australia’s own data protection laws, the European Union has implemented its own, very stringent legislation on May 25th. Think the European Union General Data Protection Regulation (GDPR) doesn’t affect businesses on the opposite side of the world? Think again. The GDPR has the power to reach around the world and back again.

Read More

Published on:

23 April 2018 2:22 pm

Author:

Rachael Adams

Unlocking Microsoft 365 Secrets: The Outstanding Tool That is Overlooked

Technology vendors are competing more intensely than ever for the business dollar, which should be good news for buyers. The battlefield is marked by new features, designed to make business easier and more efficient. With 5-10 features added each week to essentials such as Office 365, though, who has time to keep up?

Read More

Published on:

9 April 2018 10:26 am

Author:

Rachael Adams

Ready for 2020: The In-Demand Skills You Need for the Digital Economy

Whether you’ve been in the workplace for decades, or are among the new crop of tech-savvy employees, you are probably finding yourself in the midst of massive upheaval. Organisations are updating, and in this brave new digitised world, the skills that were essential just a few years ago may be losing their appeal. So, what abilities will you need to master for 2020?

Read More

Published on:

22 March 2018 3:12 pm

Author:

Rachael Adams

Let’s Talk About Data Protection: 3 Low Cost Ways to Reduce Risk

In business, there is something to be said for reaching out to do the right thing, not merely the minimum acceptable. That is the case with new Notifiable Data Breach (NDB) laws introduced in Australia this year. The renewed focus on data protection is welcome, and it will go some way to making us all safer online, but we should always do more to prevent breaches.

Read More

Published on:

22 February 2018 1:23 pm

Author:

Rachael Adams

Five Ways Technology Is Improving Our Lives

Technology never ceases to amaze. Almost daily, there is another exciting breakthrough. We know more about ourselves and our world than ever, we work smarter, we connect with faraway family and friends, and we have the power to make smarter use of resources.

Read More

Published on:

12 February 2018 9:36 am

Author:

Rachael Adams

Customer Experience: Embracing Change

Implementing a customer experience program within an organisation can be a huge shake up for employees. It uses processes that involve thoroughly looking at the way team members conduct everyday business and often raises the question ‘could we be doing things better?’

Read More

Published on:

16 January 2018 2:08 pm

Author:

Rachael Adams

Delivering What Customers Want

Most of us remember the movie ‘What Women Want,’ starring Mel Gibson. Nick a chauvinistic sales executive miraculously gains the ability to hear women’s thoughts. He uses this insight to tailor the way he interacts with women, and to help his relationship with his teenage daughter, But it has a single flaw…

Read More

Published on:

16 January 2018 12:02 pm

Author:

Rachael Adams

How to Make Working from Home Work for You

It has taken a while, but a social shift is taking hold in Australia. Working from home is becoming more commonplace than ever, and has – largely – lost the association with taking it easy. This is because flexible working is now clearly connected with productivity gains.

Read More