CX: Creating Experiences in 2019

The new year will see an even greater shift in the social and emotional purchasing of goods and services, with convenience replacing cost, and experiences replacing transactions. How many experiences and relationships will you create in 2019?

Breaking New Frontiers: How Much Will SD-WAN Tech Save My Business?

The workforce has changed drastically in the last decade. Increasingly mobile and technically savvy, workers are accustomed to having access to their world via their smartphone, tablet, or a host of portable devices. Cloud technology has smashed previous boundaries, but with business-critical applications running over the internet across multiple clouds, traditional WAN architecture cannot keep pace. Bogged in complexity and stretching the limits of bandwidth, how is the IT team to respond to business needs fast enough to remain competitive?

IT Costs: Tighten Your Spending Without Choking Business

It is a common conundrum in business: there are opportunities to do more with IT, but it means spending less elsewhere. If you don’t want to upset the carefully established balance, how do you find savings that fund the way forward? In even the most cost-conscious customer environment, we always look for ways to eliminate overspend and avoid waste. Here are some of our ways to reduce IT costs and increase efficiency.

Apps That Save Time and Money: We Review Our Top 5

It is fair to say that the TechPath team are technology fanatics. If there’s a way to make something quicker, smarter, or to reduce effort, you can be sure we’ll find it. Here we review five of our favourite apps that save time and money.

IT Strategic Planning for Medical Practices

While most medical practices do some form of strategic planning for their practice, they often miss one of the key aspects of planning for their success – IT Strategic Planning. After construction, fit-out and setup costs, IT infrastructure forms one of the largest capital expenses for any medical practice. Taking a strategic view of this expenditure and how the IT infrastructure is an important practice tool helps to deliver better patient, clinical and business outcomes.

How to Present IT Strategy to C-Level

For IT managers, presenting to a C-level audience is unlike any other situation, and it is important to understand how to handle it to get a strategy across the line. Senior executives don’t have a lot of time and make a lot of high-stake decisions, making a meeting with them a precious commodity. You have a lot to say and IT is crucial to the smooth running of any business, but it is imperative you get right to the pain point and push why this strategy should be important to them while you have their attention.

Going Paperless: Is Your Business Ready?

New digital tools are making it easier for businesses to transition from overflowing filing cabinets to organised online formats. But is your company ready to take the leap?
Here are our top 10 reasons to go paperless.

TechPath Case Study – Reducing Phone and Internet Costs

Managing costs would have to be one of the most common challenges discussed when we meet clients. No matter how frugal you are, how well you educate staff, costs of many essentials continue to rise – but putting up your own prices may make you less competitive. Many of the businesses we work with are seeking a fresh perspective on how they can use technology to keep costs under control – and there are many ways we can help. One of the easiest, though, is also the most often overlooked.

EX What? Why Employee Experience is Essential

EX? No, we are not talking about your previous significant other who always forgot to unpack the dishwasher or take out the bins. We are talking about Employee Experience.

The experience your employees have from the moment they first interact with your company’s recruiter, right through to their departure, is a collective series of emotional interactions the service industry has coined with the term ‘EX’.

Disaster Recovery Checklist: What Should be on Every Plan

The greater the role of technology in business operations, the higher the priority must be for the IT department to plan for the unexpected. Given that today’s organisations depend on IT to an unprecedented level, regular review and testing of the disaster recovery (DR) plan makes sense. But what should be on the plan?