Published on:

22 February 2018 1:23 pm

Author:

TechPath

Five Ways Technology Is Improving Our Lives

Technology never ceases to amaze. Almost daily, there is another exciting breakthrough. We know more about ourselves and our world than ever, we work smarter, we connect with faraway family and friends, and we have the power to make smarter use of resources.

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Published on:

12 February 2018 9:36 am

Author:

TechPath

Customer Experience: Embracing Change

Implementing a customer experience program within an organisation can be a huge shake up for employees. It uses processes that involve thoroughly looking at the way team members conduct everyday business and often raises the question ‘could we be doing things better?’

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Published on:

16 January 2018 2:08 pm

Author:

TechPath

Delivering What Customers Want

Most of us remember the movie ‘What Women Want,’ starring Mel Gibson. Nick a chauvinistic sales executive miraculously gains the ability to hear women’s thoughts. He uses this insight to tailor the way he interacts with women, and to help his relationship with his teenage daughter, But it has a single flaw…

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Published on:

16 January 2018 12:02 pm

Author:

TechPath

How to Make Working from Home Work for You

It has taken a while, but a social shift is taking hold in Australia. Working from home is becoming more commonplace than ever, and has – largely – lost the association with taking it easy. This is because flexible working is now clearly connected with productivity gains.

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Published on:

14 December 2017 10:54 am

Author:

TechPath

2018 & Customer Intelligence: Bridging the Gap – Customer to Business

Customer intelligence may be a new concept to many but it is just as quickly becoming a hot topic in a wide range of industries. As customers become more informed, the balance of power has shifted and priority now lies on a greater understanding of expectations.

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Published on:

28 November 2017 1:36 pm

Author:

TechPath

Reduce Fraud Risks with Two Factor Authentication

With massive, repeated ransomware attacks making news, and cyber-crime increasing rapidly, you’ve probably heard about the need for strong passwords. But the new breed of cyber-criminals are smart, organised, and very convincing; even the well-educated have been caught out. So, are strong passwords enough?

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Published on:

14 November 2017 10:07 am

Author:

TechPath

Experiences in IT with TechPath founder Troy Adams

To say the IT industry has moved rapidly over the years is an understatement. TechPath’s Troy Adams has made it through the ups and downs of the Australian tech industry, giving him an experienced viewpoint shared by few others.

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Published on:

20 October 2017 3:25 pm

Author:

TechPath

Invoice Fraud: The Email Scam Targeting Australian Businesses

It seems like a legitimate request. A supplier invoice notifies you of a change of bank details. You update your system and make the payment. The invoice looks like any other – seems legit, right? Yet this can be all it takes to become the victim of fraud.

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Published on:

26 September 2017 1:10 pm

Author:

TechPath

TechPath’s Relocation Journey – Big Concepts… Bigger Decisions

What a wild ride the past seven weeks have been. After a complete demolition of the existing interior, we have fully prepped our new office space for the bigger ticket installations.

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Published on:

14 September 2017 4:21 pm

Author:

TechPath

Next Level: TechPath’s Experience at the Black Hat Security Conference

26 hours in airports, double booked flights, 42-degree heat and 24,000 steps a day: It can only be the week of the Black Hat and DEFCON conference. I attended the largest information security conference to discuss the current trends and issues facing the industry.

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