Published on:

12 February 2018 9:36 am

Author:

TechPath

Customer Experience: Embracing Change

Implementing a customer experience program within an organisation can be a huge shake up for employees. It uses processes that involve thoroughly looking at the way team members conduct everyday business and often raises the question ‘could we be doing things better?’

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Published on:

16 January 2018 2:08 pm

Author:

TechPath

Delivering What Customers Want

Most of us remember the movie ‘What Women Want,’ starring Mel Gibson. Nick a chauvinistic sales executive miraculously gains the ability to hear women’s thoughts. He uses this insight to tailor the way he interacts with women, and to help his relationship with his teenage daughter, But it has a single flaw…

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Published on:

16 January 2018 12:02 pm

Author:

TechPath

How to Make Working from Home Work for You

It has taken a while, but a social shift is taking hold in Australia. Working from home is becoming more commonplace than ever, and has – largely – lost the association with taking it easy. This is because flexible working is now clearly connected with productivity gains.

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Published on:

14 December 2017 10:54 am

Author:

TechPath

2018 & Customer Intelligence: Bridging the Gap – Customer to Business

Customer intelligence may be a new concept to many but it is just as quickly becoming a hot topic in a wide range of industries. As customers become more informed, the balance of power has shifted and priority now lies on a greater understanding of expectations.

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Published on:

14 November 2017 10:07 am

Author:

TechPath

Experiences in IT with TechPath founder Troy Adams

To say the IT industry has moved rapidly over the years is an understatement. TechPath’s Troy Adams has made it through the ups and downs of the Australian tech industry, giving him an experienced viewpoint shared by few others.

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Published on:

26 September 2017 1:10 pm

Author:

TechPath

TechPath’s Relocation Journey – Big Concepts… Bigger Decisions

What a wild ride the past seven weeks have been. After a complete demolition of the existing interior, we have fully prepped our new office space for the bigger ticket installations.

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Published on:

29 August 2017 2:43 pm

Author:

TechPath

TechPath’s Relocation Journey: Stadium Inspired Staircase

Demolition has begun and we are getting to the crux of the decision making in regards to fit-out design. One of the concepts that we took on board very early in the planning stages was an architecturally inspired staircase.

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Published on:

10 August 2017 11:20 am

Author:

TechPath

Setting Up a New Office Space: TechPath’s Relocation Journey Begins

There’s a point that every growing business reaches. The office is bursting at the seams. Staff are working out of meeting rooms, and you have even claimed space in the office next door. Maybe a slight exaggeration, but moving office is daunting, and can be put off too long.

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Published on:

18 July 2017 9:16 am

Author:

TechPath

End of an Era: The Disconnection of the Telstra Copper Network

The arrival of NBN will see the retirement of Telstra copper services, and the changes will impact many businesses.

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Published on:

6 July 2017 1:46 pm

Author:

TechPath

How to be an Effective IT Manager

It can be one of the most isolated jobs in any business. Even right there in a full office, there may be only one or two other IT staff, or you may even be the only one in the whole building who knows a server from a switch.

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